WAITS Logo

Our first pilot of domestic abuse awareness training (2024)

WAITS Action • April 3, 2024

source: WAITS Team

published: 3 April 2024

Image Credit : WAITS Charity


We're thrilled to announce that we have just successfully wrapped up our very first pilot of domestic abuse awareness training sessions for security and front of house staff.


This is just the start of our journey towards collaborating with various businesses and the hospitality sector agencies in order to create a safer city for everyone.


Empower your staff with skills to recognise, respond, and refer effectively in situations of domestic abuse. Our awareness training equips your team with the knowledge, competence and empathy needed to identify signs of abuse in any public environment, contributing to a safe and supportive city.


As a result of the training, your staff becomes a vital link in the community's safety net, offering assistance and signposting with confidence and compassion!

'Training Matters'

First pilot of domestic abuse awareness training

Designed to empower your staff with skills to recognise, respond, and refer effectively in situations of domestic abuse.

In this course you’ll learn about the three R's - recognise, respond, refer:


  • What is domestic abuse (DA)? - the legal definition, what it means in simpler terms and the types of abuse 
  • How to recognise the signs of DA
  • Cultural issues around DA
  • How to encourage the survivor to seek help - opening up the conversation, some phrases to avoid and offering practical advice 
  • Safeguarding aspect, when to call police or signpost. Where to signpost the survivor to - charities and organisations that can support

Please email support@waitsaction.org if you are interested in securing a spot for any of the 2024 training dates listed below:


  • 18 April
  • 16 May
  • 20 June
  • 18 July
  • 22 August
  • 19 September
  • 24 October
  • 21 November
  • 12 December
Change the System Conference (Feb 2025)
By WAITS Action February 28, 2025
On Wednesday the 19th February, our Change the System Conference was held in collaboration with Birmingham City University. Thanks to all those who supported and attended the event.
Woman in the sunset
By WAITS Action February 28, 2025
“Before I moved into WAITS refuge, I felt overwhelmed and clueless because no one had explained what a refuge was. I hadn’t heard of it before.” This is the story of Fabulous Francis.
Houses and rooftops
By WAITS Action February 28, 2025
The demand for safe accommodation in Birmingham is rising. Domestic abuse is the cause of 1 in 6 made homeless, leaving women with an impossible choice - homelessness or danger.
Show More
Share by: