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    Welcome to WAITS

    Our key services and support tailored for women!

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    Referrals to WAITS

    We accept both agency and self-referrals!

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    Volunteer at WAITS

    People just like you are making a difference!

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    Your Q's Answered

    Answering most common types of enquiries!

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    Support for WAITS

    Make a pledge today. Every little helps a lot!

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What We Do ..


We offer four core services which aim to support women to achieve their goals, feel empowered and to assist in gaining independence.


“Women with the power to make and influence decisions and make positive change”


WAITS works with other agencies to provide holistic support, ensuring that all of the individual’s needs are met. We also directly support women with the core services that we offer. 

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If you are in immediate danger, please call 999.

For 24hr help please contact Refuge on 0808 2000 247. 

Creating a Legacy of Change for 30 Years


Over the 30 years of existence, WAITS goal has been to empower women, to give women a voice. WAITS supports any woman in need, however we have an added specialism in supporting women from Black, Chinese, South Asian and minority backgrounds.

We are currently recruiting

Using the button (right) will take you to a web page listing any current vacancies.

 "We look forward to hearing from you"

WAITS Is Making A Difference


Domestic Abuse Help

We support women who have previously, or are currently experiencing, domestic abuse. 

Refuge Accommodation

We provide emergency accommodation for women, aged 21+ affected by domestic abuse. 

Community Integration

We support women who have a history or risk of offending, and who have complex needs. 

Volunteering & Influencing

The Volunteering & Influencing Project supports clients through holistic recovery of domestic abuse. 

Recent News Snapshot


Change the System Conference (Feb 2025)
By WAITS Action February 28, 2025
On Wednesday the 19th February, our Change the System Conference was held in collaboration with Birmingham City University. Thanks to all those who supported and attended the event.
Woman in the sunset
By WAITS Action February 28, 2025
“Before I moved into WAITS refuge, I felt overwhelmed and clueless because no one had explained what a refuge was. I hadn’t heard of it before.” This is the story of Fabulous Francis.
Houses and rooftops
By WAITS Action February 28, 2025
The demand for safe accommodation in Birmingham is rising. Domestic abuse is the cause of 1 in 6 made homeless, leaving women with an impossible choice - homelessness or danger.
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Crunching The Numbers (2023-24)

67

Advocacy

32

Refuge Support

39

Workshops

146 hrs

Counselling

115 hrs

Befriending Support

421 calls

Helpline


Individuals, organisations and agencies are all welcome to contact WAITS

Telephone : 0121 440 1443


Calls from landlines are typically charged up to 16p per minute. Call costs from mobiles vary according to the calling plan you have in place. If you call an 01 / 02 number outside of any inclusive minutes provided, they can cost between 3p and 65p per minute.


If you need help or support, please contact us

All details submitted to us are held in the strictest confidence, and are only shared with any third parties in certain circumstances.

See our privacy policies here

Contact WAITS

Our Main Services


workstation

WAITS staff & trustees

Our team is made up of a dedicated and committed team of women from varied backgrounds that share our common Vision & Mission.


This includes full-time, part-time and sessional staff as well as our volunteers and the Board of Trustees.


We also work with a range of other agencies to provide holistic support, ensuring that all of the individual’s needs are met.

WAITS Ambassadors

A valued fundraiser team

WAITS Ambassadors are a group of innovative and forward thinking people, diverse in their backgrounds, experiences and skills.


But the one thing they do all have very much in common is a passion for helping women who are in crisis!


They provide invaluable fundraising ideas; and then plan, organise and facilitate these ideas, helping us to raise funds to support women in crisis.

Award ceremony

Making it all possible

WAITS receives sponsorship and support from a variety of sources and just some of them are featured on this page.


We have also been recipients of awards for good practice and engagement and some of these will be listed on this page.


WAITS has worked with women for almost 30 years. “Women with the power to make and influence decisions and make positive change”

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